PricingEcom Pro
Ecom Pro.Every store tool, none of the print.
Support, tracking, email, ads, cart, loyalty, catalogue, marketplaces and creators for any Shopify store. Five levels, from free to everything.
Why Ecom Pro
Run your whole Shopify store from one system.
Ecom Pro brings support, cart, email, ads, tracking, loyalty, catalogue and marketplaces together on your real order data, with one built-in AI. No print tools, nothing extra to learn.
Shopify stores that want support, marketing and tracking in one place instead of a stack of apps.Stores spending on Meta and Google ads that want them optimising on real orders.Growing teams that want more done each day without hiring for every channel.
FeaturesWhat you get
- One inbox for email, Messenger, Instagram, eBay messages and live chat, with AI triage and drafted replies.
- A cart reward ladder, upsells, bundles, recommendations and storefront search, built from your own order history.
- An email builder, offers calendar and campaign builder that push finished drafts to Klaviyo.
- Meta Conversions API, Google enhanced conversions and GA4 sent from your Shopify orders, with hourly pipeline checks.
AdvantagesWhy it works better
- Every tool reads the same live orders, customers and products, so there is nothing to sync between separate apps.
- Replies, audiences and recommendations start from what customers actually bought, not guesses.
- Cart rewards are applied by a Shopify discount function, so checkout always honours what the cart promised.
- Purchases are reported from the order itself, so ad blockers and theme changes cannot inflate or erase them.
BenefitsWhat it does for you
- Faster replies and fewer repeat questions, so you grow without adding support headcount.
- Higher average order value and more conversions from the traffic you already pay for.
- More campaigns sent with less effort, and fewer discount mistakes.
- Ad platforms learn from real sales and find more buyers for the same budget.
What you get
10 tools in Ecom Pro.
Support DeskTickets arrive classified, prioritised and with the reply drafted.Inbox (email, chat, social, eBay), AI triage, storefront chat agent, knowledge baseOn every level ›Email and OffersCampaigns built from reusable blocks and your live catalogue, in minutes.Email builder, offers calendar, campaigns, segments, customer tagger, Klaviyo pushFrom Growth ›Cart and SearchOne more item in the basket, without blanket discounts.Reward ladder, upsells, Bundle Builder, For You feed, recommendations, searchOn every level ›Catalogue and SEONew products listed, tagged and collected in minutes.Product Creator, SEO suite, translation, collections, bulk editsFrom Pro ›Conversion TrackingAd platforms optimise on real orders, not phantom events.Meta CAPI, Google conversions, GA4, consent, UTM attribution, tracking MCP toolsFrom Growth ›Loyalty and RetentionMore repeat orders from customers you have already won.Points, tiers, referrals, reviews, wishlists, subscription save loopFrom Pro ›Ad Studio and Social PostingAds and posts made in-house, without agency fees.Ad creation and rendering, templates, scheduling to four social networks, weekly promo pipelineOn every level ›MarketplacesReach marketplace buyers without a second catalogue to maintain.eBay Operations, Google and Meta product feedsFrom Scale ›Creators and PartnersCreators send their audience to a page built to convert.Influencer CRM and outreach, Partner Hub affiliatesFrom Scale ›Competitor AdsSee what competitors run, and why it works.Meta Ad Library pulls for the competitors you track, with AI summariesFrom Scale ›
Levels
Pick the level that fits today.
Free charges only a % of your sales; paid levels add a monthly fee. Move up and the % falls while more tools unlock. Paid levels start with a 14-day trial.
Free
$0 /month
+ 7% of your sales
Start with support, cart and creative tools for no monthly fee, paying only a share of sales.
- 3 tools included
- Adds Support Desk, Cart and Search, Ad Studio and Social Posting
- No AI credits included, top-ups available
Essentials
$49 /month
+ 1.2% of your sales
The same tools as Free with a much lower % of sales and AI credits included.
- 3 tools included
- 1,500 AI credits a month
- 14-day trial
Growth
$99 /month
+ 1% of your sales
Adds email marketing and conversion tracking, at 1% of sales.
- 5 tools included
- Adds Email and Offers, Conversion Tracking
- 4,000 AI credits a month, going 4% further
- 14-day trial
Pro
$599 /month
+ 0.5% of your sales
Adds loyalty and the full catalogue and SEO suite, at 0.5% of sales.
- 7 tools included
- Adds Catalogue and SEO, Loyalty and Retention
- 10,000 AI credits a month, going 7% further
- 14-day trial
Scale
$999 /month
No % of sales
Every tool, 0% of sales, onboarding and a named contact.
- 10 tools included
- Adds Marketplaces, Creators and Partners, Competitor Ads
- 25,000 AI credits a month, going 16% further
- Onboarding and a named contact
- 14-day trial
Compare
Every tool, level by level.
| Tool | Free | Essentials | Growth | Pro | Scale | As an add-on |
|---|---|---|---|---|---|---|
| Support Desk | On every level | |||||
| Email and Offers | – | – | From $19 a month | |||
| Cart and Search | From $19 a month | |||||
| Catalogue and SEO | – | – | – | From $19 a month | ||
| Conversion Tracking | – | – | 0.2% of sales, $9 minimum, $399 cap | |||
| Loyalty and Retention | – | – | – | From $15 a month | ||
| Ad Studio and Social Posting | From $29 a month | |||||
| Marketplaces | – | – | – | – | From $19 a month | |
| Creators and Partners | – | – | – | – | From $19 a month | |
| Competitor Ads | – | – | – | – | From $29 a month |
Find your level
Price it for your store.
Essentials$49 fee + $120 of sales$169
Growth$99 fee + $100 of sales$199
Pro$599 fee + $50 of sales$649
Free$0 fee + $700 of sales$700
Scale$999 fee + $0 of sales$999
A level that cannot have a tool you picked is left out. AI credit top-ups, taxes and the print network are not included.
Add-ons
Add one tool, not a whole level.
| Tool | Up to 100 | 101 to 500 | 501 to 2,000 | Over 2,000 | Included from |
|---|---|---|---|---|---|
| Email and Offers | $19 | $49 | $119 | $249 | Growth |
| Cart and Search | $19 | $49 | $119 | $249 | Free |
| Catalogue and SEO | $19 | $39 | $89 | $179 | Pro |
| Conversion Tracking | 0.2% of sales, $9 minimum, $399 a month cap | Growth | |||
| Loyalty and Retention | $15 | $39 | $99 | $199 | Pro |
| Ad Studio and Social Posting | $29 | $59 | $129 | $249 | Free |
| Marketplaces | $19 | $49 | $99 | $199 | Scale |
| Creators and Partners | $19 | $39 | $79 | $149 | Scale |
| Competitor Ads | $29 | $49 | $99 | $149 | Scale |
Bundles
Add-ons that work together.
Bundle · 15% offMarketing EngineEmails, ads, social posts and the tracking that proves which of them sold.Email and Offers + Ad Studio and Social Posting + Conversion TrackingFrom $16 a month + Conversion Tracking at 0.2% of sales
Bundle · 15% offRetention KitBring customers back and grow every basket: points, reviews, emails, upsells and search.Loyalty and Retention + Email and Offers + Cart and SearchFrom $29 a month
Bundle · 15% offChannels and PartnersSell on eBay, recruit creators and affiliates, and see what competitors are running.Marketplaces + Creators and Partners + Competitor AdsFrom $57 a month
AI credits
Credits go further as you grow.
Every paid level includes AI credits each month, from 1,500 on Essentials to 25,000 on Scale. The higher your level, the further each credit goes: the same AI task uses up to 14% fewer credits on Scale than on Essentials. Top-ups are $10 per 1,000 credits on every level, Free included.
Free
Top-ups
No credits included. Top up when you need AI.
Essentials
Standard
1,500 credits a month
Growth
+4%
4,000 credits a month, each doing more work than on Essentials
Pro
+7%
10,000 credits a month, each doing more work than on Essentials
Scale
+16%
25,000 credits a month, each doing more work than on Essentials
Keep exploring
More ways in.
Start Ecom Pro free.
Begin on Free and move up when the numbers say so. Or go straight to the full stack.